These terms and conditions apply to Services provided by The Local Therapy Company which for the purpose of these terms and conditions will be referred to as “we” or “us” or “our”.  You the purchaser of the service for the purpose of these terms and conditions will be referred to as “the client” or “you”. 

 

For the purpose of these terms and conditions together The Local Therapy Company and The Purchaser together will be referred to as “party” or “parties”

 

Please contact via email sam@thelocaltherapycompany.co.uk for any queries.

 

These terms and conditions apply to the sale of any service and/or material that is purchased from us.  Please read these terms and conditions carefully before purchasing and paying for our services and print off a copy for your records.

By purchasing a service from us either online, by telephone or in person you agree to the terms of this agreement.  If you do not agree to these terms and conditions you must cease to continue to purchase any service from us. 

 

1. Definitions

“Fees” means the fees paid by you to The Local Therapy Company for the Services.

“Services” means the provision of services, either in person or online assessments and/or treatment/advice sessions, in person, telephone or online courses/training and any communication between us.

 “you” means the individual purchasing the Services.

 

2. The Services

A description of the Services you have agreed for us to provide is confirmed either on the website at time of purchase or detailed in writing. We will provide the Services with reasonable care and skill in accordance with the description that has been advised and within the scope of our professional practice, training and expertise.

We reserve the right to vary or withdraw any of the Services described without notice.

By purchasing the Services, you confirm that it will meet your needs.  We do not make any guarantee to you that you will obtain a particular result or outcome from your purchase and completion of any of the Services.

 

3. Ordering Services

You can purchase Services after a consultation via email or telephone with the Director of The Local Therapy Company, Sam Shard (Occupational Therapist). 

3.1 In order to purchase any of the Services via email you must confirm the service that you are requesting.

3.2 Purchasing Services via the Telephone

To request to purchase or discuss a Service over the telephone please call 07891474919 

3.3 When you place an order for a Service via email or telephone you are offering to purchase the Services on these terms and conditions.  The Local Therapy Company reserves the right to cancel or decline your order or any part of your order at any time until it has been confirmed in accordance with clause 3.4 below.

3.4 If you are purchasing an item online then payment will be in full at the time of purchase. If booking an assessment/tribunal attendance/training event via email/telephone, a non-refundable deposit (£200.00) is required to secure the date that has been agreed between us. This will need to be paid on receipt of the contract and invoice we will send to you following our initial consultation with you. The remainder of the fee will be due on/around the date of the assessment/tribunal or training event. 

If booking a treatment or advice session/visit via email or telephone, then the service is payable by bank transfer on/before the date of the session/visit. A legally binding agreement between us and you shall come into existence when we have:

(a) received payment of the deposit for assessment/tribunal attendance/training or payment of the invoice for sessions from you in accordance with clause 5 below. 

(b) confirmed to you in writing that your session has been booked.

 

4. Cancellation and Variation 

4.1 Subject to clause 4.2 below, where we have accepted/confirmed the Services being purchased by you and formed a legally binding agreement with you in accordance with clause 3.4 above, then you are permitted within 48hrs before your booked treatment session/visit, to cancel your purchase of the Services with a full refund, any cancellation within 48hrs of your booked service will not be refunded. 

4.2 If you have booked an assessment/tribunal attendance or training event and have paid more than the initial nonrefundable deposit (£200.00) and need to cancel this, you are entitled to a refund minus the deposit (£200.00).

4.3 If you need to rearrange an assessment/tribunal hearing we will try our best to do this within a reasonable timeframe however this will be dependent on our availability. We cannot guarantee we will be available for your preferred/chosen date. 

4.4 Notwithstanding clause 4.1, 4.2 there is no other right to cancel or vary your purchase of Services and any other cancellation.

 

5. Fees

5.1. The Fees for the Services shall be as set out and sent to you in writing and as told to you at the time you placed an order via telephone/email. 

5.2. All Fees are payable on the day of the session/assessment/hearing attendance/training unless otherwise agreed in writing with us.

 

6. Intellectual Property

6.1. All Intellectual Property Rights in the Service Materials, Training, Online Courses and the speeches made by us are, and remain, the intellectual property of us or its licensors, whether adapted, written for or customised for the Client or not.

 

7. Confidentiality

7.1. Each party shall keep the other party’s Confidential Information strictly confidential and not use it otherwise than for the purposes of these terms and conditions and shall return it on demand and not retain copies of it.

7.2. Either party may disclose Confidential Information to its legal and other advisors for the purposes of obtaining advice from them.

7.3. This clause shall continue notwithstanding termination of these terms and conditions. Please see Privacy Policy for further details.

 

8. Termination

8.1. We shall be entitled to terminate these terms and conditions and cease to provide you with any Services with immediate effect in the event that you:

fail to pay when due your Fees;

act in an aggressive, bullying, offensive, threatening or harassing manner towards any employee of The Local Therapy Company are in breach of these terms and conditions.

8.2. On termination clause 6 (intellectual property rights) and 7 (confidentiality) shall continue notwithstanding such termination.

 

9. Assignment

Any Services provided by us under these terms and conditions are personal to you and cannot be transferred or assigned to any other person.

We shall be entitled to assign these terms and conditions to any other company without prior notice to you.

 

10. Entire Agreement

These terms and conditions are the entire agreement between the parties and supersede any prior agreements and arrangements, whether written or oral. You confirm that you have not relied on any representations in entering into these and any other terms and conditions with us.  Nothing in this clause or terms and conditions shall limit liability for any fraudulent misrepresentation.

 

11. Assignment

We may assign, transfer, sub-contract any of our rights or obligations to any third party at our discretion.

If you have any queries regarding these terms and conditions, please contact me at sam@thelocaltherapycompany.co.uk.